Contact Us
We are a small team and we read every message personally.
How to Get in Touch
Email: hello@hemswellcrystal.co.uk
We aim to respond to all enquiries within one working day. For order-related questions, please include your order number so we can look into it promptly.
Phone: 01427 610682
Available Monday to Friday, 9am – 5pm GMT.
Post:
Hemswell Crystal
Unit 9 Heapham Road Industrial Estate
Sandars Road
Heapham Road Industrial Estate
DN21 1RZ
Before You Write
Many questions are answered on our FAQ page, including details on delivery times, care instructions, and returns. Our Care Guide covers washing, storage, and restoring cloudiness.
For trade enquiries, wholesale pricing, or press requests, please email hello@hemswellcrystal.co.uk with the subject line "Trade Enquiry" or "Press" and we will direct your message to the right person.